A company's sales force is typically the most important contact point with existing and potential customers. Few companies have mastered the art of gathering and providing the comprehensive information to their sales force that will assist them in addressing all of their customers' needs in a timely fashion. Empowering a field sales representative with the ability to remotely access all information relevant to their customers, be it purchase orders, service history, or simply the contact information of a new potential customer, can help your representative be more productive. Plan b helps companies to identify, collect, and analyze information from its customers and disparate internal systems and then repurpose this data in a form useful to the remote sales force.